Contact Us
Last Updated: September 24, 2026
Thank you for visiting SELUNAVIQ. We can assist with products, orders, payments, shipping, tracking, damaged or incorrect items, returns, refunds, and website policies.
Customer Service
Email: service@selunaviq.com
Telephone: +86 18379959630
Customer Service Hours: Monday–Friday, 9:00 AM–6:00 PM PDT
Please include your order number when contacting us about an existing order.
For your security, do not send complete payment card numbers, security codes, PINs, passwords, or banking credentials by email.
Business Information
Brand name: SELUNAVIQ
Official website: https://selunaviq.com/
Legal business name: Hangzhou Linghe Technology Co., Ltd.
Registered business address: No. 30572, 3rd Floor, 1040 Yueming Road, Changhe Sub-district, Binjiang District, Hangzhou City, Zhejiang Province, China
Customer service email: service@selunaviq.com
Telephone: +86 18379959630
Responsible Person: Fu Yan
Customer Service Hours: Monday–Friday, 9:00 AM–6:00 PM PDT
Returns
Contact service@selunaviq.com before returning an item.
Do not send an unauthorized return to the registered business address. After reviewing an eligible return request, we will provide the appropriate return instructions and authorized return address.